Privacy Policy
Last updated: June 16, 2026
Tyler Prosthetics, Inc. (“Tyler Prosthetics,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to our website only.
Information we collect
When you submit our consultation-request form, we collect the information you provide:
- Your name, phone number, and email address
- Your ZIP code
- Any message or details you choose to include
- Whether you consent to receive text messages
When you submit the form, we also automatically record your IP address, browser information, and a timestamp. We use these to record your consent choices and to help prevent spam and abuse.
How we use your information
- To respond to your consultation request and contact you about your care
- To answer your questions and coordinate appointments
- To send you a confirmation that we received your request
- To operate, secure, and improve our website
We do not sell your personal information, and we do not use it for targeted advertising.
Text messages (SMS)
If you provide your phone number and opt in, you consent to receive SMS text messages from Tyler Prosthetics related to your consultation request and care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of receiving our services.
We do not sell or share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes.
How we share information
We share information only with service providers that help us operate this website and respond to you — such as our website hosting, database, email delivery, and text-messaging providers — and only as needed to perform those services on our behalf. We may also disclose information if required by law or to protect our rights and the safety of others. We do not sell your information.
A note about health information
The consultation-request form is for scheduling and contact purposes. Please do not submit detailed medical history or sensitive health information through the form — we will gather what’s needed securely during your consultation. Health information that Tyler Prosthetics maintains as your healthcare provider is protected under separate laws, including HIPAA, and is governed by our Notice of Privacy Practices, which is available from our office.
Data retention
We retain consultation-request information for as long as needed to respond to your request and coordinate your care, and otherwise in accordance with our records practices and applicable law. You may request deletion (see Your choices and rights).
Security
We use reasonable safeguards to protect your information, including encryption in transit and access controls that limit who can view submissions. No method of transmission or storage is completely secure, but we work to protect your data.
Cookies and tracking
We use only the cookies essential to operate the website. We do not use third-party advertising or cross-site tracking technologies on our consultation pages.
Children’s privacy
Our prosthetic services include care for children. Information about a minor should be submitted only by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 through this website.
Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of the sale of personal information or targeted advertising. We do not sell your personal information or use it for targeted advertising. To make a request, contact us using the information below, and we will respond as required by law.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above.
Tyler Prosthetics, Inc.
701 Turtle Creek Drive, Tyler, TX 75701
(903) 595-2600 · hello@tyler-prosthetics.com